Shipping Policy
Shipping and Delivery
At BANFFÉ, we strive to deliver your order as quickly and accurately as possible. This document provides all the details about our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may experience delays during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs fees may apply, depending on the country of delivery.
Shipping Costs
Shipping costs will be displayed at checkout. These depend on the weight, destination, and the chosen shipping method.
Responsibility During Shipping
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If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
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Please ensure your address is accurate; any errors must be reported within 24 hours of placing the order.
For any questions about shipping, please contact us at:
Email: info@banffe.ca